Insider One
Marketing Automation SoftwareCustomer Journey Analytics SoftwareSMS Marketing SoftwareE-Commerce Personalization SoftwarePersonalization EnginesPersonalization SoftwareMobile Marketing SoftwareWhatsApp Marketing SoftwareCustomer Data Platforms (CDP)Conversational Commerce PlatformsE-Commerce Search Software
Contact for Pricing
Free Trial Available Overview
Insider One is the number one Customer Engagement AI Platform for marketing teams.
Insider One is trusted by over 2,000 customers globally. These customers include major brands such as Samsung, L'Oréal, Toyota, and Singapore Airlines.
Benefits
- Unified Customer Data Insider One includes an integrated Customer Data Platform (CDP) that breaks down data silos by merging information from multiple sources (website, app, email, CRM, etc.) into comprehensive, real-time customer profiles.
- Hyper-Personalization at Scale The platform uses advanced AI, including predictive and generative technologies, to anticipate customer needs and deliver highly individualized content, product recommendations, and offers to each user.
- Seamless Omnichannel Orchestration Marketers can design and automate customer journeys across more than 12 natively supported channels (including email, SMS, WhatsApp, mobile app, and web push) from a single, intuitive dashboard.
- Enhanced Customer Engagement & Retention By delivering relevant, timely, and emotionally resonant interactions, the platform helps boost engagement, reduce churn, and build lasting customer loyalty.
- Increased Conversions and ROI Users have reported significant improvements in conversion rates and ROI due to the platform's ability to target customers more effectively and automate personalized campaigns.
- Advanced Analytics and Real-Time Insights The software provides robust reporting tools and real-time dashboards that allow teams to measure performance, track key metrics, and optimize campaigns on the fly.
- Operational Efficiency The user-friendly interface, drag-and-drop journey builder, and pre-built templates help teams set up and launch campaigns faster with less manual work and minimal training required.
- Rapid Time to Value and Support Insider One offers fast implementation and onboarding, with users frequently praising the agile and solution-oriented local customer support teams.
Key Features
- ✓ Unified data management
- ✓ AI-Powered Personalization
- ✓ Omnichannel Customer Journey Orchestration
- ✓ Real-Time Engagement
- ✓ Marketing Automation
- ✓ Behavioral Analytics & Reporting
- ✓ Enterprise-Grade Capabilities
Details
Best For
Small (21-200 Employees)Medium (201-10,000 Employees)Large (10,000+ Employees)
Deployment
Cloud
Platforms
LinuxMacWindowsAndroidiOS
Industries
RetailE-commerceFinancial ServicesTelecommunicationsTravel agenciesHospitalityBeauty & CosmeticsAutomotiveHealthcareBiotechnologyConsumer GoodsTransportationMedia & Entertainment
Support & Training
Support Options
24/7 Live SupportEmailChatPhoneTraining
Training Resources
DocumentationVideosWebinars
Media
Related Software
Write a Review
Please log in as a customer to submit a review.
LoginReviews
No reviews yet. Be the first to review this item!