NetSuite
Overview
NetSuite has been in existence for over 26 years, having been founded in 1998. It is used by more than 43,000 customers globally.
NetSuite is an all-in-one, cloud-based business management platform by Oracle that integrates core functions like ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), accounting, inventory, and e-commerce into a single system, providing real-time visibility and automating processes for businesses of all sizes to improve efficiency and drive growth. It replaces disparate systems with one unified dashboard, offering tools for financials, sales, service, and operations, accessible from anywhere.
Benefits
- Unified Platform: Integrates financials, CRM, inventory, supply chain, and more into a single system, breaking down data silos.
- Real-Time Visibility: Offers instant access to key metrics via role-based dashboards for better, data-driven decisions.
- Automation & Efficiency: Automates processes (like order management, financials, inventory) to reduce errors, manual work, and costs.
- Cloud-Based & Accessible: Available anytime, anywhere, from any device, supporting remote work and collaboration.
- Scalability: Designed to grow with your business, allowing easy addition of modules and users as needed.
- Financial Management: Accelerates financial close, improves accuracy, manages AP/AR, and ensures compliance.
- Inventory & Supply Chain management: Optimizes stock levels, controls goods flow, and improves warehouse efficiency.
- Sales & CRM: Streamlines sales cycles, improves customer service, and provides a 360-degree view of customer interactions
- Resource Management: Optimizes resource deployment and project delivery for service-based businesses.
- Competitive Advantage: Provides insights that keep businesses competitive in fast-moving markets.
Key Features
- ✓ Workflow Capability
- ✓ User, Role, and Access Management
- ✓ Internationalization
- ✓ Sandbox / Test Environments
- ✓ Document & Content Management
- ✓ Uptime, Performance & Reliability
- ✓ Integration APIs
- ✓ Mobility
- ✓ Reporting / Analytics
- ✓ User Management
- ✓ Security
- ✓ Multi-Site Management
- ✓ Admin Access Rights
- ✓ Test-to-Product Migration
- ✓ Cross Browser Support
- ✓ Manage Recuisitions
- ✓ Contant & Account Management
- ✓ Opportunity & Pipeline Management
- ✓ Task / Activity Management
- ✓ Manage Sales Quotas & Territories
- ✓ Desktop Integration
- ✓ Product & Price List Management
- ✓ Quote & Order Management
- ✓ Customer Contract Management
- ✓ Email Marketing
- ✓ Campaign Management
- ✓ Lead Management
- ✓ Marketing ROI Analytics
- ✓ Case Management
- ✓ Customer Support Portal
- ✓ Knowledge Base
- ✓ Call Center Features
- ✓ Support Analytics
- ✓ Data Import & Export Tools
- ✓ Breadth of Partner Applications
- ✓ Dashboards
- ✓ Forecasting
- ✓ Financial Statements
- ✓ Custom Reporting
- ✓ Automated Reports
- ✓ HR - Organization Management
- ✓ Time, Attendance, & Paid time off
- ✓ Expense Management
- ✓ Salary Structures
- ✓ Compliance
- ✓ Benefits Administration
- ✓ Storefront Design Tools
- ✓ Product Visualization
- ✓ Recommendations/ Personalization
- ✓ Promotions and Discounts
- ✓ Shopping Cart Abandonment
- ✓ Product Reviews
- ✓ SEO
- ✓ Product Configuration
- ✓ Product Search and Filtering
- ✓ Intangible Products
- ✓ Checkout Process
- ✓ Shipping Options
- ✓ Tax Display and Processing
- ✓ Payment Processing
- ✓ Returns / Refunds
- ✓ Inventory Management
- ✓ Multi-Channel Fulfillment
- ✓ Omnichannel
- ✓ Social Commerce
- ✓ Customer Service
- ✓ Store Locator
- ✓ 3rd Party Store Integration
- ✓ B2B
- ✓ Journal Entries
- ✓ Tags / Dimensions
- ✓ Audit Trail
- ✓ Invoice Customization
- ✓ AR Automation
- ✓ Collections Automation
- ✓ Accounts Payable Automation
- ✓ Inventory Pricing and Costing
- ✓ Purchase Orders
- ✓ Inventory Tracking / Ordering
- ✓ Inventory Reporting
- ✓ Multi-Entity / Consolidation
- ✓ Revenue Recognition rules
- ✓ Bank Reconciliations
- ✓ Payroll
- ✓ Time and Expense
- ✓ Calendar
- ✓ Dispatch
- ✓ Permissions & Roles
- ✓ Booking
- ✓ Tracks Location
- ✓ Employee Communication
- ✓ Behavior Monitoring
- ✓ Client Notifications
- ✓ Field Sales
- ✓ CRM Integrations
- ✓ Invoicing
- ✓ Adjustments
- ✓ Blacklisting
- ✓ Collections
- ✓ Dispute Management
- ✓ Escalation
- ✓ Packages
- ✓ Discounts
- ✓ Plan Changes
- ✓ Revenue Types
- ✓ Revenue Allocation
- ✓ Revenue Reclassification
- ✓ Revenue Compliance
- ✓ Revenue Scheduling
- ✓ Customer Performance
- ✓ Contract Performance
- ✓ Revenue KPIs
- ✓ Pricing & Discounts
- ✓ Offering
- ✓ Promotion Programs
- ✓ Pricing Optimization
- ✓ Re-evaluation
- ✓ Chart of Accounts
- ✓ Accounts Receivable Automation
- ✓ Cash Management
- ✓ Payment Batches
- ✓ Payment Scheduling
- ✓ Payment Settlements
- ✓ Payment Methods
- ✓ Invoice Customization
- ✓ Monitor Cash Positions
- ✓ Payment Methods
- ✓ Fixed Assets
- ✓ Product Master
- ✓ Inventory Forecasting
- ✓ Locations
- ✓ Multi-Warehouse
- ✓ Third-Party Warehouses
- ✓ Purchasing Demand
- ✓ Purchase Orders
- ✓ Purchasing In-Transit
- ✓ Purchase Receiving
- ✓ Customer Master
- ✓ Available To Promise (ATP)
- ✓ Order History
- ✓ Return Merchandise
- ✓ Bill of Materials
- ✓ Kitting
- ✓ Disassembly
- ✓ Picking & Packing
- ✓ Packaging
- ✓ Shipping
- ✓ Routing
- ✓ Tracking
- ✓ Workforce Management
- ✓ Time & Attendance
- ✓ Work in Progress
- ✓ Work Orders
- ✓ Master Production Plans
- ✓ Monitor shop floor activities
- ✓ Inspections
- ✓ Rework rejected products
- ✓ Track Production waste
- ✓ Monitor product defects
- ✓ Allocation
- ✓ Asset Register
- ✓ Lean Management
- ✓ Maintenance
- ✓ Checkout Process
- ✓ Centralized Inventory Database
- ✓ In Transit
- ✓ Identify Demand
- ✓ Project Maps
- ✓ Baselining / KPIs
- ✓ Project Budgeting
- ✓ Subcontractor Management
- ✓ Project Procurement
- ✓ Supplier Management
- ✓ Contract Creation
- ✓ Subcontracts
- ✓ Content Collaboration
- ✓ Track Earned Value
- ✓ Project Optimization
- ✓ User Dashboard
- ✓ Donor Profiles
- ✓ Templates
- ✓ Donor Management
- ✓ Event Tracking
- ✓ Gift Tracking
- ✓ Fund accounting
- ✓ Task Delegation
- ✓ Sales POS
- ✓ Digital Billing
- ✓ Recurring Billing
- ✓ Offline work
- ✓ Agentic AI
- ✓ Case Management
- ✓ Public Service Portals
- ✓ eProcurement Workflow Automation
- ✓ Vendor Performance Scoring
- ✓ AI-Powered Tender Analysis
- ✓ Internal Audit Trail
- ✓ Regulatory Reporting
- ✓ AI-chatbot for Citizen Support
Details
Best For
Deployment
Platforms
Industries
Support & Training
Support Options
Training Resources
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