Odoo CRM
CRM SoftwareNonprofit CRM SoftwareTask Management Software
Starting from $7.25Monthly
Free Trial Available Overview
Odoo CRM is a fully integrated, modular Customer Relationship Management system within the larger Odoo business suite, helping companies manage leads, sales, and customer interactions from a single platform, and it's trusted by millions of users (over 12-15 million globally), scalable from single users to large enterprises, with unlimited users possible in the free Community version.
Benefits
Core Benefits:
- Centralized Data: Manage all customer info, history, and interactions in one place for better access and personalized service.
- Automation: Automate follow-ups, task assignments, and marketing campaigns, saving time and reducing manual effort.
- Sales Pipeline Management: Visualize and manage leads and opportunities with an intuitive, drag-and-drop interface.
- Integration: Connects effortlessly with Odoo's other modules (Sales, Inventory, Accounting, Marketing) for a unified system.
- Reporting & Analytics: Get real-time insights and customizable reports for data-driven decisions and performance tracking.
Operational Advantages:
- Improved Efficiency: Faster sales cycles, streamlined workflows, and reduced data entry.
- Better Collaboration: Enhanced teamwork and transparency across sales and marketing teams.
- Lead Nurturing: Automated campaigns and lead scoring to convert prospects effectively.
- Mobile Accessibility: Access CRM features on any device, keeping teams productive anywhere.
Business & Financial Perks:
- Scalability: Flexible and extensible architecture to grow with your business.
- Cost-Effective: Enterprise-level features at an affordable price, ideal for SMEs.
- Customization: Adapt workflows, fields, and pipelines to your specific business needs.
Key Features
- ✓ Advanced Reporting & Analytics
- ✓ Enhancing Customer Experience
- ✓ Lead Management
- ✓ Scalability
- ✓ Better Collaboration
- ✓ Centralized customer data
- ✓ Pipeline Management
- ✓ Integrations
- ✓ Mobile Access
- ✓ Opportunities
- ✓ Sales forecasting
- ✓ Customer interaction tracking
- ✓ Customization
- ✓ Easy to Integrate
- ✓ Flexibility
- ✓ Automated communication
- ✓ Centralized
- ✓ Contact & Account Management
- ✓ Task / Activity Management
- ✓ Lead Management
- ✓ Customer Support Portal
- ✓ Knowledge Base
- ✓ Support Analytics
- ✓ User, Role and Access Management
- ✓ Internationalization
- ✓ Workflow Capability
- ✓ Partner Relationship Management
- ✓ Quote & Order Management
- ✓ Desktop Integration
- ✓ Customer Contract Management
- ✓ Email Marketing
- ✓ Campaign management
- ✓ Marketing ROI Analytics
- ✓ Case Management
- ✓ Call Center Features
- ✓ Data Import & Export Tools
- ✓ Social Collaboration Features
- ✓ Social Network Integration
- ✓ Generative AI capabilities
Details
Best For
Micro (1-20 Employees)Small (21-200 Employees)Medium (201-10,000 Employees)Large (10,000+ Employees)
Deployment
Cloud
Platforms
LinuxMacWindowsAndroidiOS
Industries
ManufacturingRetailE-commerceWholesaleHealthcareConstructionEducationProfessional servicesTechnologyLegalConsultingHospitalityFood & BeveragesAgricultureLogistics and Supply Chain
Support & Training
Support Options
24/7 Live SupportEmailForumKnowledge BaseTicketsTraining
Training Resources
DocumentationLive OnlineWebinarsVideos
Media
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