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Birdeye

Birdeye

Birdeye is a software business that provides an AI-powered, all-in-one platform for local businesses to manage their online reputation, customer experience (CX), and marketing, helping them get reviews, engage customers, and improve visibility across Google, social media, and other sites through tools like automated review requests, surveys, web chat, and AI agents.

Seller Details

Palo Alto, California,
Founded 2012
Birdeye is a privately held, venture-capital-backed company founded by Naveen Gupta and Neeraj Gupta.
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Birdeye is an all-in-one customer experience (CX) and online reputation management platform, especially for local and multi-location businesses, using AI-powered agents to help manage reviews, connect with customers via text/chat, automate marketing (listings, surveys, social media), and gain insights to boost sales and build loyalty. Birdeye serves over 200,000 businesses, ranging from local companies to large brands, using its customer experience platform for reviews, listings, chat, and payments, with recent figures confirming widespread adoption in sectors like real estate, automotive, and healthcare. 

Best For Industries:

HealthcareDentalAutomotiveHome based BusinessesReal Estate