Live Chat Software

Birdeye is an all-in-one customer experience (CX) and online reputation management platform, especially for local and multi-location businesses, using AI-powered agents to help manage reviews, connect with customers via text/chat, automate marketing (listings, surveys, social media), and gain insights to boost sales and build loyalty. Birdeye serves over 200,000 businesses, ranging from local companies to large brands, using its customer experience platform for reviews, listings, chat, and payments, with recent figures confirming widespread adoption in sectors like real estate, automotive, and healthcare. 

HubSpot Service Hub is&nbsp;<b>a comprehensive customer service software with various features to help businesses provide better support and manage customer relationships more effectively</b>.&nbsp;&nbsp; HubSpot Service Hub is AI-powered, omni-channel, and connected to marketing and sales data on a unified customer platform.

Salesforce Service Cloud is a customer service platform that helps businesses manage and resolve customer inquiries and issues. Salesforce Service Cloud, the AI-powered customer service platform, helps businesses manage customer support across all channels (phone, email, chat, social) by providing a 360-degree customer view, automating workflows, and enabling personalized, efficient support via a unified agent console. Salesforce Service Cloud streamlines service processes with features like case management, omnichannel routing, knowledge bases, and AI tools (like Einstein), empowering agents to resolve issues faster, boost productivity, and improve customer satisfaction.&nbsp; &nbsp;