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Confluence

Confluence

Work Management SoftwareProject Collaboration SoftwareCall Center Knowledge Base SoftwareUnified Workspaces SoftwareIT Documentation Software
Starting from $0.00Monthly
Free Trial Available
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Overview

Confluence by Atlassian is a powerful, web-based team collaboration and knowledge management tool that acts as a central, digital workspace for creating, organizing, and sharing information, documents, and project details, functioning much like an internal, editable encyclopedia or a connected digital binder for teams.

Benefits

Knowledge Management & Centralization

  • Single Source of Truth: Consolidates documentation, decisions, and project info, eliminating silos and ensuring everyone accesses current data.
  • Easy Search: Powerful search functionality with filters helps users quickly find what they need, say Peakforce and Atlassian. 

Collaboration & Communication

  • Real-Time Editing: Teams can co-author pages simultaneously, with instant updates and version history.
  • Inline Comments & Feedback: Facilitates quick feedback loops through page comments, mentions, and reactions.
  • Team Intranet: Functions as an internal hub for company-wide knowledge sharing and alignment. 

Productivity & Efficiency

  • Templates & Macros: Speeds up content creation for various uses (meeting notes, project plans, competitive analysis).
  • Atlassian Intelligence (AI): Reduces time spent on research, summaries, and content generation, say Atlassian and Life In Codes.
  • Automation: Handles administrative tasks, letting teams focus on high-value work. 

Project Management & Scalability

  • Project Roadmaps: Supports planning with timelines, user stories, and requirements in one place.
  • Jira Integration: Unifies project workflows with development tools.
  • Scalability: Adapts from small startups to large enterprises, handling increasing complexity with flexible workspaces. 

Departmental Versatility

  • Tailored for Teams: Supports IT, Marketing, HR, Engineering, and Product teams with specific templates and use cases.
  • Remote & Hybrid Work: Keeps globally distributed teams connected and aligned. 

Key Features

  • Analytics And Reporting
  • API Access
  • Chat / Messaging
  • Comments And Mentions
  • Contact Management
  • Content Archiving
  • Cooperative Writing
  • Customizable Dashboard
  • Document Management
  • File Sharing
  • Integration With Jira
  • Macros
  • Mobile App
  • Notifications
  • Page And Blog Post Creation
  • Page Versioning
  • Permissions And Restrictions
  • Project Management
  • Real Time Collaborative Editing
  • Search And Page Trees
  • Space Management
  • Task Management
  • Templates
  • Third Party Integrations
  • User Profiles

Details

Best For

Micro (1-20 Employees)Small (21-200 Employees)Medium (201-10,000 Employees)Large (10,000+ Employees)

Deployment

Cloud

Platforms

LinuxMacWindowsAndroidiOS

Industries

TechnologyComputer SoftwareIT Services (Information Technology) & ConsultingFinancial ServicesBankingHealthcareEducationRetailE-commerceManufacturingAutomotiveDefense & Space

Support & Training

Support Options

24/7 Live SupportEmailChatPhoneTraining

Training Resources

DocumentationWebinarsVideos

Media

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