Salesforce

Salesforce Field Service (formerly Field Service Lightning) is a complete, agent-first field operations platform designed to help you orchestrate any kind of field work — from break-fix to inspections to on-site services — with unmatched speed and efficiency. By uniquely connecting customer and asset data with actionable insights, Salesforce Field Service empower every skilled worker to deliver proactive, personalized service and unlock new revenue. 

<a href="https://www.google.com/search?q=Salesforce+Partner+Cloud&amp;sca_esv=76c4bff7d1a872fc&amp;biw=1790&amp;bih=1035&amp;sxsrf=AE3TifPEPuHTiD3EiL4cwmprlZlmf4EPIA%3A1767086716402&amp;ei=fJpTaeOYGP-14-EP-trLqAc&amp;ved=2ahUKEwii7-SC_-SRAxVBi2MGHRh5MswQgK4QegQIARAB&amp;uact=5&amp;oq=what+is+salesforce+partner+cloud&amp;gs_lp=Egxnd3Mtd2l6LXNlcnAiIHdoYXQgaXMgc2FsZXNmb3JjZSBwYXJ0bmVyIGNsb3VkMgUQABiABDILEAAYgAQYhgMYigUyCxAAGIAEGIYDGIoFMgsQABiABBiGAxiKBTILEAAYgAQYhgMYigUyCBAAGKIEGIkFMggQABiABBiiBDIIEAAYogQYiQVInA1QggNYowlwAXgBkAEAmAGsAaAB5AmqAQMwLji4AQPIAQD4AQGYAgKgArsBwgIKEAAYsAMY1gQYR5gDAIgGAZAGCJIHAzEuMaAHukCyBwMwLjG4B7MBwgcDMi0yyAcKgAgA&amp;sclient=gws-wiz-serp&amp;mstk=AUtExfBcqacox5V_1Ys3-cG7Zwe0fDUQMoulApNvSlVUabz5DYtvp7r76J0ZUdtUWkHU2EciBfWdONU66FACxblapIJTfGJTcGzhe4r3_SzyHb1k2I0W-NSrmqD714vFgQ8rdu2yig6QEruBmlmLzADVs5Kblu0J2-PqZFe8g5R4YhIqjSW654PyaeZcbpfY9MV6N-bYq59eE1MmPB9bV6ascEvEs6dfjbdqw1bl6SCUOUO65gMU23hp6h3EKHJKSmGe36IygP666adjyhbI1PsFGhMZoh6XTXbxnGlj2Old2KxMjA&amp;csui=3">Salesforce Partner Cloud</a>&nbsp;is&nbsp;a unified platform built on Salesforce's CRM to manage, scale, and optimize a company's entire partner ecosystem. Salesforce Partner Cloud helps businesses automate partner processes, offer personalized experiences through custom portals, and drive sales by giving partners direct access to leads, opportunities, training, and performance dashboards, turning partners into a seamless extension of the sales team.&nbsp;

Slack is the operating system or software for work. By bringing together people, processes, data, agents, and AI into one conversational interface, Slack transforms how organizations accomplish their goals. Slack is used by millions globally, including most Fortune 100 companies, as a core "operating system for work".&nbsp;&nbsp;

Agentforce is Salesforce's agentic AI platform that allows building and deploying AI agents at scale on the world's #1 digital labour platform. including full integration with the Salesforce ecosystem. Agentforce brings digital labour to every employee, department, and business process to augment employees and improve customer experiences. Agentforce works with your existing apps, data, and business logic and can take action across your entire enterprise. And it's built on the trusted Salesforce platform, so your data always stays safe.

Salesforce Service Cloud is a customer service platform that helps businesses manage and resolve customer inquiries and issues. Salesforce Service Cloud, the AI-powered customer service platform, helps businesses manage customer support across all channels (phone, email, chat, social) by providing a 360-degree customer view, automating workflows, and enabling personalized, efficient support via a unified agent console. Salesforce Service Cloud streamlines service processes with features like case management, omnichannel routing, knowledge bases, and AI tools (like Einstein), empowering agents to resolve issues faster, boost productivity, and improve customer satisfaction.&nbsp; &nbsp;

Salesforce Sales Cloud, now known as Agentforce Sales, is Salesforce's sales force automation software. Salesforce Sales Cloud is a leading cloud-based Customer Relationship Management (CRM) platform that provides tools for sales teams to manage leads, accounts, contacts, and opportunities, streamlining the entire sales process from prospecting to closing deals, while using AI (Einstein) and automation to boost productivity, forecast sales, and gain insights for faster revenue growth. Salesforce Sales Cloud centralizes customer data, automates tasks, and integrates communication channels, acting as a "single source of truth" for all sales activities

Salesforce is considered the #1 AI CRM, where humans with agents drive customer success together with AI, data, and Customer 360 apps on one unified platform.