Overview
Zoho Desk is an online customer service help desk software for happier customers, empowered agents, and healthier businesses.
Zoho Desk , the cloud-based customer service software, helps businesses manage customer support through a centralized ticketing system, handling inquiries from email, chat, social media, and phone in one place, with features for automation, AI assistance, knowledge base management, and analytics to streamline support and improve customer satisfaction for businesses of all sizes.
Zoho Desk is thoughtfully designed to help your customer service teams deliver quality service everyday, effortlessly.
Zoho Desk powers faster issue resolution, boosts customer retention, and enhances overall customer happiness.
Key Features
- ✓ Mobile User Support
- ✓ Customization
- ✓ User, Role & Access Management
- ✓ Integration
- ✓ Reporting
Details
Best For
Deployment
Platforms
Support & Training
Support Options
Training Resources
Global Headquarters
Name
Zoho Corporation Pvt. Ltd
Address
Estancia IT Park, Plot No. 140 & 151, GST Road, Vallanchery Village, Kanchipuram Dist, Tamil Nadu 603202
Country
India
Media
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