AI Customer Support Agents Software

Birdeye is an all-in-one customer experience (CX) and online reputation management platform, especially for local and multi-location businesses, using AI-powered agents to help manage reviews, connect with customers via text/chat, automate marketing (listings, surveys, social media), and gain insights to boost sales and build loyalty. Birdeye serves over 200,000 businesses, ranging from local companies to large brands, using its customer experience platform for reviews, listings, chat, and payments, with recent figures confirming widespread adoption in sectors like real estate, automotive, and healthcare. 

Agentforce is Salesforce's agentic AI platform that allows building and deploying AI agents at scale on the world's #1 digital labour platform. including full integration with the Salesforce ecosystem. Agentforce brings digital labour to every employee, department, and business process to augment employees and improve customer experiences. Agentforce works with your existing apps, data, and business logic and can take action across your entire enterprise. And it's built on the trusted Salesforce platform, so your data always stays safe.