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NinjaOne

NinjaOne

IT Service Management ToolsRemote Support SoftwareMobile Device Management (MDM) SoftwareUnified Endpoint Management (UEM) SoftwareEndpoint Management SoftwareNetwork Monitoring SoftwareEnterprise IT Management SoftwareIT Asset ManagementServer Backup SoftwarePatch Management SoftwareOnline Backup SoftwareIncident Management SoftwareRemote Monitoring & Management (RMM) SoftwareIT Documentation SoftwarePC Backup SoftwareAutonomous Endpoint Management (AEM) Software
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Overview

NinjaOne helps to unify visibility and control and automate the most tedious IT tasks with its easy-to-use, all-in-one endpoint solution. NinjaOne serves over 30,000 customers globally, managing millions of endpoints, and is known for its comprehensive automation and strong user support.

NinjaOne is a leading cloud-based IT management platform (RMM) that helps Managed Service Providers (MSPs) and internal IT teams automate, monitor, and manage all their endpoints (computers, servers) from a single dashboard, offering tools for patching, remote access, security, backup, and automation to streamline IT operations and improve efficiency.  

Benefits

  • Increased Operational Efficiency: NinjaOne unifies various IT tools into a single, intuitive console, eliminating the need to switch between multiple systems (tool sprawl). This integrated approach streamlines workflows and reduces administrative overhead, allowing IT teams to manage more devices with fewer resources.
  • Extensive IT Automation: A core benefit is the ability to automate routine and time-consuming tasks like patch management, software deployment, and new device setup. This policy-based automation reduces manual workload, minimizes human error, and allows IT professionals to focus on strategic initiatives.
  • Enhanced Security and Compliance: The platform strengthens your security posture through automated, cross-OS patch management, robust backup solutions, and the enforcement of security policies (e.g., encryption status, antivirus) across all endpoints. Unified reporting also simplifies the process of demonstrating compliance during audits.
  • Proactive Monitoring and Faster Remediation: NinjaOne provides real-time visibility into the health and performance of all managed devices. This allows IT teams to proactively identify and automatically remediate issues (e.g., low disk space, stopped services) before they impact end-users or the business, minimizing downtime.
  • Simplified Remote Support: IT staff can securely access and troubleshoot devices remotely, even without a VPN, which is crucial for supporting hybrid and remote workforces. This enables faster problem resolution and improves end-user satisfaction.
  • Integrated Solutions: The platform offers various built-in and integrated solutions.
  • Scalability and Flexibility: NinjaOne's cloud-native, multi-tenant architecture is designed to scale with your business, whether you are a small IT department or a large MSP managing thousands of endpoints across multiple clients or locations.
  • Strong Support and Ease of Use: Users consistently rate NinjaOne highly for its intuitive interface, free onboarding, local support, and customer-driven product development. 

Key Features

  • Activity Log
  • Alerting And Notifications
  • Anti Virus
  • Asset Budgeting
  • Asset Discovery
  • Asset Management
  • Asset Tracking
  • Audio / Video Conferencing
  • Automated Routing
  • Automatic Scans
  • Availability Management
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Change Management
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Custom Patches
  • Device Management
  • Endpoint Management
  • Event Logs
  • Hardware Inventory
  • Help Desk
  • Interaction Tracking
  • Internet Usage Monitoring
  • Inventory Management
  • IP Address Monitoring
  • Issue Management
  • IT Asset Management
  • IT Automation
  • IT Documentation
  • IT Service Desk Capabilities
  • License Management
  • Live Chat
  • Mobile Device Management
  • Multi Channel Communication
  • Multi Patch Deployments
  • Multi Tenant Support
  • Network Diagnosis
  • Network Monitoring
  • Network Resource Management
  • Network Wide Management
  • Patch Management
  • Policy Management
  • Proactive Monitoring
  • Project Management
  • Real Time Monitoring
  • Remote Access
  • Remote Control
  • Remote Protection
  • Remote Systems Monitoring
  • Reporting And Analytics
  • Scheduling
  • Scripting
  • Security Management
  • Server Monitoring
  • Service Desk Integration
  • SLA Monitoring
  • Software Deployment
  • Software Inventory
  • Software Management
  • Third Party Integrations
  • Ticket/issue Tracking
  • Uptime Monitoring
  • User Activity Monitoring
  • User Management
  • Web Threat Management
  • Web Traffic Reporting
  • Whitelisting / Blacklisting

Details

Best For

Small (21-200 Employees)Medium (201-10,000 Employees)Large (10,000+ Employees)

Deployment

Cloud

Platforms

LinuxMacWindowsAndroidiOS

Industries

TechnologySubscription and SaasHealthcareFinancial ServicesRetailEducationGovernmentOil & EnergyUtilitiesFood & BeveragesProfessional servicesNon-Profit Organization (NGO) / Philanthropy

Support & Training

Support Options

24/7 Live SupportChatFAQPhoneTraining

Training Resources

DocumentationVideosWebinars

Media

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